Quality Standards

We inspect each designer item carefully to assess its quality. An accepted item is categorized as Immaculate, Excellent, Very Good or Good and is less than 5 years old. Please note: the upside reserves the right to decline any item, as we see fit, regardless of condition.

IMMACULATE CONDITION MEANS…

Item shows no signs of being worn. If the original sale tag is on the item, it will be noted as immaculate with tags.

EXCELLENT CONDITION MEANS…

Clothing is in perfect condition. Shoes and boots may have been worn outside and have light scuffing on the soles, but the leather is perfect. Handbags are in perfect condition.

VERY GOOD CONDITION MEANS…

For clothing to be classified as very good, it means that it shows signs of being dry cleaned (meaning some color degradation) or it has a very small snag. For shoes and handbags to be classified as very good, it means that the items have been used more than once. The shoes and boots have sole scuffing. The handbags may have slightly worn corners.

GOOD CONDITION MEANS…

For clothing to be classified as good, it means that it shows signs of being dry cleaned (meaning color degradation) or it has a small snag. For shoes and handbags to be classified as good, it means that the items have been used and show more prominent signs of wear. The shoes and boots have sole and insole wear and possible leather creasing. The handbags may have slightly worn corners, leather creasing or tarnished hardware.