Shipping & Returns

Shipping Details

We currently ship domestically & internationally. 

Projected Shipping Costs

Standard shipping costs have been estimated below. Costs vary within each area specified. Rates below do not reflect GST.

BC  AB SK MB ON QC MARITIMES UNITED STATES
$14.95 $14.95 $14.95 $14.95 ~$30

Shipping Times

We are proud to offer same-day shipment on all orders placed before 1PM MST Monday to Friday, to ensure the quickest delivery possible.

CANADA  – Shipments within Canada are sent by Canada Post (Standard Delivery), and will take 4 – 7 business days depending on location.

UNITED STATES – Shipments will be sent by USPS.

For any questions regarding Projected Shipping Costs or Shipping Time please contact us at info@shoptheupside.com or 1.844.UPSIDE1.

Returns

We accept returns on clothing & shoes for site credit within 10 days of the purchase date. In order to complete your return you must request a Return Authorization (RA) and return the item(s) within 14 days of the purchase date. To request an RA, fill out the form below. The customer is responsible for the cost of return shipping.

We will notify you by email once we have received and processed your return, the $ amount of item(s) will be added to your Wallet. 

NOTE: All items shipped to the United States are not eligible for return.

Returns on Sale Items

All items on sale are FINAL SALE and not eligible for return. All items that fall outside of our return policy are available for re-consignment. Click HERE to learn more about consigning your items with the upside.

Return Request

  • Your order number can be found in your confirmation email.