Shipping & Returns

Shipping Details

The Upside rates and delivery times vary depending on postal or zip code, package size and method of shipping chosen at checkout.

For any additional questions regarding projected shipping costs or shipping times please contact us at info@shoptheupside.com or 1.844.UPSIDE1

Returns

Returns are accepted for site credit on regular priced clothing and shoes. All sales on handbags, jewelry, accessories, and markdowns are final sale. If an item doesn’t work out, we would be happy to re-consign it for you under your account. In order to complete your return, you must request a Return Authorization (RA) within 10 days of the purchase date. Returns must be received within 14 days of purchase. To request an RA, fill out the form below.

Free return shipping is offered to customers within Canada. US & International customers are responsible for the cost of return shipping.

We will notify you by email once we have received and processed your return, the $ amount of item(s) will be added to your account to use at checkout. 

Return Request

  • Your order number can be found in your confirmation email.